Frequently Asked Questions
Often times we find that a lot of our current and prospective customers have questions.
Below is a list of questions followed by the answers for your viewing convenience.
If you have a question that is not listed below, please don’t hesitate to contact us at the information provided below.
Q. How do I get information on the products that Big River Sales sells?
A. Use links to re-direct to manufacturers websites, or contact us.
Q. How can I contact a team member at Big RIver Sales?
A. You can contact us via email or by phone
Q. Who are my local retailers or distributors for your products?
A. Most of our products are in stock at your local paint and hardware retailer or distributor. For commercial and industrial products, contact Big River Sales.
Q. Can I buy directly from Big River Sales?
A. Big River Sales is proud to represent the best brands. We sell only through distribution.
Q. I am out of your five-state territory, can I still buy from Big River Sales?
A. Yes. Please contact us for a distributor in your area
Q. I have questions concerning my recent purchase, who can I contact?
A. Please start at your location of purchase. You will be guided to the proper channel.
Q. I have a warranty question. Who should I contact?
A. Please contact manufacturer or Big River Sales
Scott Frost – Western Minnesota, South Dakota
Greg Lew – Eastern Minnesota, Western Wisconsin, Iowa
John Rau – Southern Minnesota, Nebraska
John Sebald – Northwestern Minnesota, North Dakota
John Boeding – Iowa
Erin Olson – Office